Owners

Owners: I want to know how to view the terms of use.
Please log in to the member page and check from the plan infor...
Owners: I want to know the reservation rules.
Please make all reservations and cancellations through the SAN...
Owners: I want to know the reservation cancellation policy.
Please refer to the terms of use listed on the member page. He...
Owners: I want to change my reservation.
Please refer to the terms of use listed on your My Page. Here ...
Owners: I want to know the number of nights available.
Please refer to the terms of use, which are available on your ...
Owners: I want to know when the annual nights will be credited.
Every year on October 1st, 12 stays (for one unit) are granted...
Owners: Inviting guests
You can invite guests according to the usage scene. Stay toge...
Owners: Is it possible to stay beyond the available number of nights?
You can purchase a Stay Gift to stay with us. The basic price ...
Owners: Are there any restrictions on the locations I can use?
**Are there any restrictions on the locations I can use?** The...
Owners: I want to know the fees incurred when using the service.
You can use all SANU 2nd Home locations, not just your own pro...
Owners: Can only family or friends stay? Also, is it possible for a family member to stay alone?
Yes, it is possible. Your family or partner can stay without t...
Owners: Can I carry over the number of nights I book?
Please note that the stay quota cannot be carried over. The an...
Owners: Can I stay at a location that I haven't purchased? Are there any differences in the reservation rules?
Yes, it is possible. In addition to your own property, you can...
Owners: What is Stay Gift from Owners?
Stay Gift from Owners is a feature that allows Owners to gift ...
Owners: I issued a Stay Gift from Owners but want to cancel it.
Once a Stay Gift from Owners has been issued, it cannot be can...
Owners: Can I cancel a Stay Gift from Owners reservation? Can I use it again after canceling?
Please have the guest who made the reservation complete the ca...
Owners: What is the expiration date for Stay Gift from Owners?
The expiration date for the Stay Gift from Owners is the same ...
Owners: I want to know who will be billed for the fees incurred when a guest stays.
The person responsible for the fees varies depending on the me...
Owners: Is it possible to reserve and use two or more rooms at the same facility on the same day?
Certainly. Here are the methods for staying on the same day wi...