Subscription

When will the accommodation fee be paid?
Your registered credit card will be charged at the following t...
Subscription: I want to know what to do if I forget to check in.
If you notice before the checkout time, please check in yourse...
Subscription: Is it possible to check out earlier?
You can perform the checkout process starting at 3:00 PM on th...
Subscription: I want to sign up for a subscription
Please register via the subscription page. https://www.sa-nu.c...
Subscription: I want to know the rules for canceling or changing reservations
Cancellation and ChangesBefore 3:00 PM on the day before check...
Subscription: What is the reservation cycle?
What is a reservation cycle? A reservation cycle is defined a...
Subscription: How many months in advance can I make a reservation?
Reservations can be made starting 3 months prior to your stay....
Subscription: How many reservations can I make at the same time?
You can hold up to 2 reservations at the same time (however, o...
Subscription: What is the maximum number of nights that can be reserved in one booking?
The maximum consecutive stay quota for a single reservation is...
Subscription: Please tell me about additional reservations for the most recent week.
Regardless of the number of reservations you currently hold, i...
Subscription: Please tell me the costs incurred during the stay.
Please note that the following fees will apply based on your u...
Subscription: Can I make reservations across months?
Yes, it is possible.
Subscription: I want to know how nights are counted across cycles
If you stay across reservation cycles, the stay count will be ...
Subscription: Can I share my account with someone other than myself?
Reservations and sharing of rights for stays by individuals ot...
Subscription: Can I share it with my family?
Reservations and sharing of rights for stays by individuals ot...
Subscription: Will subscription fees be charged even in months when I do not stay?
The subscription fee will be charged on the same day each mont...
Subscription: Are there any restrictions on the locations that can be reserved?
You can use all SANU 2nd Home locations (except for some locat...
Subscription: Are there any age restrictions for registering as a member?
There are no age restrictions. However, please ensure that min...
Subscription: Can I stay with family or friends who are not members?
You can invite anyone as long as it is within the maximum capa...