Lexus Membership
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For LEXUS members: Please tell me about the campaign for Lexus BEV buyers.
This is a special program exclusively for Lexus BEV purchasers...
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For LEXUS members: Can I cancel or change the date?
Yes, you can cancel or reschedule for free until 3:00 PM the d...
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For LEXUS members: Are the prices the same on weekends and holidays?
Please note that the following additional charges apply for we...
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For LEXUS members: Is there an additional charge for special cabins?
Yes, an additional fee is required for the use of the followin...
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For LEXUS members: What is the maximum number of nights I can reserve?
You can make reservations for up to 4 stays. However, from the...
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For LEXUS members: Is there a cleaning fee?
Yes, a cleaning fee of 3,300 yen (tax included) will be charge...
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For LEXUS members: What are the charges if I use paid equipment?
Please note that additional charges will apply if you use paid...
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For LEXUS members: How far in advance can I make a reservation?
Reservations can be made up to 3 months in advance (excluding ...
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For LEXUS members: Can I use this ticket multiple times?
No, the LEP ticket can only be used for one stay per person. P...
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For LEXUS members: Can I give my ticket to a family member or friend and still use it?
We apologize for the inconvenience. Only the LEP member themse...
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For LEXUS members: Can I use One more Cabin?
We apologize. The One more cabin cannot be used with the LEP t...
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For LEXUS members: I lost my coupon. Can I have it reissued?
Yes, it is possible. Please reapply through the following LEP ...
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For LEXUS members: How long will this service be available?
The service may be terminated without prior notice. Please che...
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For LEXUS members: I haven't used the accommodation voucher I received in last year's Lexus campaign yet. Can I still use it now?
Yes, you can use it. The LEP ticket for this campaign has no e...
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For LEXUS members: I would like to make a reservation again after canceling once, but when I open the dedicated link, only the subscription screen appears.
LEP tickets can be used again even after cancellation. When ma...