Using the app

I want to change my registered account information
Log in to the member page. Please select [Account Information]...
How can I check my reservation status?
After logging into the member page, you can check your current...
Can I use my account on multiple devices?
Yes, you can use your account from multiple devices, such as a...
I haven't received an email from SANU.
Please check the following:Ensure that the email has not been ...
I want to cancel my membership.
Please log in to the member page. Select [Account Information]...
I want my personal data to be deleted after I cancel my membership.
Please contact customer support: Email: 2ndhome@sa-nu.com TEL:...
Please resend my reservation confirmation email.
We cannot resend the email. You can check your reservation det...
I want to add or change my credit card information.
Log in to the member page. Select [Account Information] from t...