Check-out

How do I check out?
Please log in to our website and press the "Check Out" button ...
What time is check-out?
Check-out is by 11:00.
Is there a check-out procedure required?
Yes. Please log in to the website/mobile app and press the "Ch...
Is late check-out possible?
We cannot accommodate late check out. Please check out by 11:00.
What should I do with used towels when I check out?
At the time of checkout, please place the towels you have used...
How much cleaning should I do on my cabin before check-out?
Thank you for keeping the cabin clean. Please restore the cabi...
Is it possible to check out earlier?
The method of handling changes depends on whether you change t...
What if I realize I left something behind after checking out?
Please contact customer support. Email: 2ndhome@sa-nu.com TEL:...