To check in on the day of your stay, advance registration is required. A registration link is sent to you via the booking site's chat message system immediately after your reservation.
However, there have been multiple reports that messages from SANU are not being delivered on Agoda.
If you made your reservation through Agoda and have not received the check-in instructions shortly after booking, please kindly contact our support team at 2ndhome@sa-nu.com or +81 -50-1807-2687.
When contacting us, please provide the name of the property you booked, your check-in date, your full name, and your phone number to help us assist you more smoothly.
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